Filed under: Management, Industry, Law, Consumer experience, Google (GOOG), Marketing and advertising
Google (NASDAQ:GOOG) has been a target for a number of internet privacy groups who feel that it keeps personal data on users for too long. Google argues that having the data helps deliver better search results. Plus, the company decided to cave into pressure and agreed to keep data on individuals no longer than 18 months.
Now, Google want to be out in front of the drive for Internet privacy. It is an unlikely about face, but it is one nonetheless. According to the Financial Times, Google is “calling for new international laws to be set up to protect personal information online.” It wants a body like the UN to draw up the rules.
Google’s position is clearly one that it would rather not be forced to take, but it is making the best out of a bad situation. Clearly, the more data a search engine has, the better the results. This allows for better text ad targeting and better profits. Now that Google has purchased DoubleClick the use of data collected from users is even more important to get good results for display ads.
But, Google has to protect its image and so instead of just going along, it will lead the parade.
The company may figure that if it take a central position in drafting new rules so that it can at least slant them a bit to its advantage. It is not being helpful for nothing.
Douglas A. McIntyre is a partner at 24/7 Wall St.
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