Archive for January 19th, 2008

Filed under: Getting started, Comfort Zone Investing, Stock screen

Ted Allrich is the founder of The Online Investor and author of Comfort Zone Investing: Build Wealth And Sleep Well At Night. In this weekly column, he offers advice to investors who are just getting started.

Every investor I know is hurting. Doesn’t matter how great they were in years past. They’re all stunned at the hammering in their portfolios. The smart ones are doing two things now: they’re moaning, along with the rest of us, and they’re doing research to find bargains they haven’t seen in decades.

We all know about stock bargains: they look great when you buy them. Some of them do well and bounce back. Others get to be even better bargains, then hit the clearance bin before they become totally worthless. The bargains I’m suggesting here are the ones that have the best chance of bouncing back. How can you tell?

Continue reading Comfort Zone Investing: Stock bargains — look for relative values

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Filed under: Products and services, Consumer experience, Adobe Systems (ADBE)

Since 2001, I’ve been a customer of Adobe’s (NASDAQ: ADBE) great product, Dreamweaver. Basically, it allows for the development of sophisticated websites. The product has gone through a variety of iterations, with the latest being Creative Suite 3.

So on Friday, I purchased the upgrade for $199.00 and downloaded it. Things went well until the software asked for my serial number from one of the older products I purchased.

Unfortunately, I got rejected.

Yes, I had to call customer service (which is usually pretty dicey). All in all, the customer reps were pretty good, though, one of them said that my prior purchases were not eligible. I tried to get an explanation, but I really couldn’t understand it. Keep in mind that I have paid a total of $1,579.84 on Dreamweaver products over the years (which does not include the $199 recent purchase).

Continue reading Adobe — adventures in dealing with customer service

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Lately, the headlines have been scary. Unemployment is increasing. There are concerns from the presidential candidates. Real estate values are sagging and foreclosures are skyrocketing. And, premier companies - like Citigroup (NYSE: C) and Merrill Lynch (NYSE: MER) - have raised billions of dollars to deal with heavy losses.

So, if the economy is slowing down, how can your business deal with things?

Let’s take a look:

Deal with hidden costs: When looking at expense items, some might seem small. But it’s often the case that these items - in aggregate - can turn into a big deal.

According to Tom Sharples, president of Qorvus Systems: “Typical small- or medium-sized businesses that have been around for a few years can find duplicative costs: unused cell-phone contracts that continue to rack up charges, subscriptions to services associated with long-departed employees and often all sorts of legacy junk that no one even remembers ordering, but that you’re still paying for every month.”

He recommends looking at expenses for:

o. Telecom charges
o. Web hosting costs
o. Yahoo (NASDAQ: YHOO) and Google (NASDAQ: GOOG) search marketing expenses
o. Facilities costs (utilities, janitorial services, and so on)

Establish a Credit Policy: Basically, you need to take preventative measures with customers. So before extending credit, make sure they are in good standing and up-to-date on all invoices.

“If you have signed credit applications and are authorized to pull credit reports and check with banks and vendors on someone’s payment history, now is the time to revaluate each customer’s credit and credit limits,” said Michelle Dunn, who is the author of Become the Squeaky Wheel: A Credit & Collections Guide for Everyone (Collecting Money Series) and operates a credit advisory business. “Check for things such as late or slow payments, change or loss of jobs, changes in income, change of address, and divorce. Take immediate action if a customer’s mail is returned or the phone is disconnected. Speed is critical. The longer you wait, the less chance you have of getting paid.”

Work with your vendors: As a small business, it won’t be easy to get better terms from vendors. Yet, it’s worth asking for.

Or, it may mean dealing with smaller vendors, who may be more amenable for negotiation.

Tom Taulli is the author of various books, including The Complete M&A Handbook and The Edgar Online Guide to Decoding Financial Statements. He also operates DealProfiles.com.

 

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Most investors do not think of tech companies as being debt-laden. Many became pubic by raising cash in IPOs over the last decade. Any debt they had was paid off with capital raised. The rest stayed on the balance sheet.

A study by Paul Kedrosky written up in Barron’s paints a very different picture for some companies. Several large corporations, including Dell Inc. (NASDAQ: DELL), Take-Two Interactive (NASDAQ: TTWO), and Wipro Ltd. (NYSE: WIT), have long-term debt to equity ratios of over 2x. For some big tech names the figure is over 6x.

Under normal circumstances, this kind of data would be benign. But with the credit markets in crisis, refinancing debt on terms more favorable than firms have currently may be very difficult. Or, if the bond market gets very right, a company like Ingram Micro (NYSE: IM) could get in a real pinch.

There is another side to this. Cash-rich companies like Microsoft Corp. (NYSE: MSFT), Google Inc. (NASDAQ: GOOG), and Cisco Systems (NASDAQ: CSCO) may be able to shop for bargains. For them to pick up a company and pay its debt down may not be a significant problem.

More tech M&A this year? Almost certainly.

Douglas A. McIntyre is an editor at 247wallst.com.

 

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The market had a capitulation event this week. The Dow Jones Industrial Average fell 507 points to 12,099 essentially wiping out a year of gains. While Boom Boom Bernanke left the alter of Fed-speak and practically told the market that we are in a world of hurt in a moment of candor, it would seem that the market did not like his response since it tanked almost in symphonic unison with each word he uttered. Like an amateur conductor, the CNBC ticker tape did an inverse to the intention that his words were trying to play on the market. Bank of America was off 6.5 percent for the week since it appears that buying junk at low prices does not make you a sage and wise investor. Bond insurer Ambac did a bit of cliff diving dropping a whopping 71 percent on news that it would have its rating slashed. It went from AAA to AA. But at this point investors realize that the rating system is as useless as the Department of Homeland Securities’ now defunct color coding warning system:

Department of Homeland Security Alert System

This method of keeping everyone in perpetual fear failed because what the hell were you suppose to do if the rating went from green to orange? Or red? What the does general risk of terrorist attacks mean? How do we distinguish between high and severe? It was there to keep everyone in this constant state of fear. In this same fashion the rating agencies were there giving out AAA ratings on practically every company keeping investors in this perpetual delusion that all was well in credit bubble land. As investors realized that ratings meant very little and the downgrades started coming, a domino effect ensued.

 

It is easy to get overwhelmed by all this data. In fact, it is so confusing you may even mistake the Fed Chairmen for someone else. Bwahaha! Someone thought Ben Bernanke was Hank Paulson. They get that all the time in her defense. When you are tagging up on the dollar and pounding it into submission does it really matter if it is the Fed Chairman or the Secretary of the Treasury who is throwing the punches? It was a moment showing how disconnected politicians on the Hill are with the true economic issues of middle class Americans. Then on Friday we have President Bush rolling out his $140 billion proposed stimulus package that of course, includes tax cuts. You get $500 bucks to blow on boos and pay per view while financial institutions get to write off billions of dollars in bad loans and jump out of Manhattan investment firms with diamond encrusted parachutes. Seems like a fair trade.

The End of the Tribe of Housing

With this as our weekly back drop, we can now safely say that this mass hysteria is now fragmenting into warring factions. The national neurosis and infatuation with housing is now going away. Whether people admit it or not we still have many tribal instincts. Just because we walk around in tailored suits and drive nice cars doesn’t mean we don’t have primordial instincts that still emerge once in awhile. Need we remember the diaper astronaut? Think of a baseball game. If anyone has ever been to a Dodgers versus Giants game here in Los Angeles and has seen Barry Bonds step up to the plate, you will understand what it is to have tens of thousands of people in unison booing. You will have a few Giants fans but god forbid should they start clapping. Or think of watching a comedy at a movie theater. Even a somewhat funny scene seems funnier when you are laughing with others; watch the same movie at home and you’ll wonder why you wasted your Blockbuster bucks. This mass psychology took hold on housing. It was a massive rally around one asset. It was simple to understand. Housing is good. Money is good. Housing requires money therefore housing is double-good. The poor soul who decided to speak against the tribe was publicly stoned and flogged for going off message.

Now that the tribe realizes that this cannot go on forever, we have to find our scapegoat. Mortgage brokers are now blaming Wall Street for creating the game in the first place with mortgage backed securities. Wall Street is blaming the ratings agencies for not doing their due diligence. Recent buyers are blaming the lenders for not telling them a Pay Option ARM doesn’t really give you any options and makes you pay with your physical arms. The government is blaming regulators for not doing their job even though these fall under the government jurisdiction. Agents are blaming buyers for pressuring them to find bigger and more expensive homes. Appraisers are blaming banks for turning up the heat on meeting higher prices. Blame, blame, and blame. What happened to all the love amongst these folks? Only a few years ago it was a total love fest in the tribe. Who cares if we mortgage our future away and put the next generation at a disadvantage as long as we get a McMansion with a helipad. We have dug such a disastrous hole that we may in fact look at this decade as a lost one. With a tsunami of mortgages resetting in the next four years, the reality of what no politician is capable of saying is going to happen. We are going to have a reduced standard of living.

Four Reasons Why Housing Will Not Recover in 2008

The tribe needs answers and many in the tribe believe that the media is talking down prices and this is the main culprit of the correction. “Stop talking bad about housing!” as if housing was some living being with feelings. Plus, can you really talk down $13 trillion in mortgage debt? If you had that strong of a voice you should audition for the new season of American Idol. Yet there is dissention in the tribe. Some are digging up facts not provided by the mainstream media and many are realizing that this entire game is a sham. Word is spreading like wild fire and no longer is there a honeymoon for housing. Yet some in the tribe require concrete facts and some still believe that the tribal fire dances around housing wealth are only a matter of a few months away. Let us now outline the fall of the tribe of housing:

#1 – New Home Median Prices Falling

New Median Home Prices

Last year we witnessed our first national year over year decline in median home prices since the Great Depression. We are now back down to the median prices of December of 2005 and this is for new home sales. Why does this matter? Since construction and new home spending fueled a lot of this economy, having new homes drop in price is a big deal. Also, winter is a seasonally weak time of the year seeing prices drop this early only signifies more pain ahead. Yet some in the tribe call this a seasonal adjustment and we’ll see prices jump again this summer. Why is this time different?

#2 - Record Amounts of New Homes for Sale

New Homes for Sale

We have never had this much inventory on the market. Never. We are swimming in uncharted territory. As you can see from this chart we hit our monthly peak in June of 2006 and have slowly started depleting the inventory since then. Unfortunately, the only thing that will deplete inventory is sales and this is not happening. We still have a record amount of housing inventory on the market and as you are all aware, housing sales have come to a near screeching halt. Yet this is good for housing since it shows pent up demand cries the shaman of the housing tribe. Let us look at this pent up demand shall we?

#3 – New Homes Sold Per Month Cliff Diving

New Homes Sold Per Month

This chart should be taken in reference with the previous chart. If we are at record inventories and sales are at record lows, what does this mean? It means that we have 11.1 months of supply at the current sales rate. When was the last time we had a monthly double-digit supply of new homes? How about January of 1991. New homes sales started trending downward significantly in March of 2006, plenty of time and heads up to the tribe to prepare themselves but now it is simply easier to pass the blame. The chart is still diving lower and there is yet to be a bottom. Given the winter season and the incredibly weak economy, we may see sales numbers fall even further. Yet more proof is needed you say. Maybe there is a minor funk but people are still building!

#4 – New Housing Starts

Housing Starts

Housing starts are on an annual 12 year low but if we are to look at last month’s data, we are at a monthly 25 year low. What this means is we can expect further cuts in construction and all industries related to this field. Meaning your home accessory stores and those involved in selling and manufacturing these homes will see more contraction in their industry. As you can see from the chart, the trend is clearly toward the downside. What we are now left with is historically high inventory which will increase not from housing starts, but added foreclosure inventory created by the weak economy. Never in our history have we been so dependent as a nation on housing for our economic health. Now unless you are part of the now growing minority faction of the tribe that believes housing has bottomed, you will have to invest accordingly in the next few years and get out there and vote! The tribe will continue to fight throughout the year until some semblance of normalcy is arrived at. But given the current insanity expect the delusion to flow from the alters of financial irresponsibility. Enjoy the few hundred you get in the mail while those on Wall Street figure out ways to write off billions in losses and pass them on to the tribe without calling it the sacred bailout word; after all, much of the tribe is fixated on screaming mental patients on American Idol and they won’t even notice.

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Filed under: Industry, Law

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Filed under: Stocks to Buy

The market’s choppy / consolidating pattern continues, suggesting the need for an additional defensive play or two (or perhaps more). Further, the utilities sector fits the bill, and in this category Exelon Corp. is worth an evaluation.

Via subsidiaries, Exelon Corporation (NYSE: EXC) distributes electricity to 5.4 million customers in Northern Illinois (including Chicago) and southeastern Pennsylvania (including Philadelphia). EXC has 25.5 million megawatts of generating capacity and is also involved in wholesale energy sales/marketing. The company also has 480,000 natural gas customers.

Further, analysts really like Exelon’s non-regulated utility operations, which should boost revenue performance in the immediate years ahead. A rate compromise agreement passed by the State of Illinois also removes a potential cloud from the company’s revenue picture. The Reuters FY 2007/FY 2008 EPS consensus estimates for EXC are $4.32 to $4.40.

Continue reading Investors could very well get a positive charge from Exelon Corp.

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Filed under: International markets, Rants and raves, Getting started, Mutual funds, Politics, Presidential elections, Stocks to Buy

In the midst of all the bad news it’s hard to imagine the stock market ending the year higher than it started. However, that is entirely possible and probably much better than a 50/50 bet. If you want to play it safe consider buying into an index fund or exchange traded funds (ETFs) instead of banking on individual stocks.

For broad coverage you cannot beat the Vanguard Total Stock Market or the Total International Stock funds with the lowest fees and longest history in this area. I think it has also been generally accepted investing strategy over the last few decades that in bearish markets there is a run to quality and “guns and butter” stocks. If you were to follow this old adage you would be considering three sectors, healthcare, defense and consumer staples.

Mutual funds and ETFs (with less history) are less volatile and offer greater diversification than most investors could achieve, and at much lower cost. If you dollar cost average over the next few months you should also be able to smooth out some bumps in the current market.

When the political machine goes to work to juice the economy the market has most often responded positively. That does not mean it’s smart for the country, but since when is a politicians first thought about the country.

Continue reading Never fear, 2008 will end higher — think index funds and ETFs

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Filed under: Analyst upgrades and downgrades, Management, Google (GOOG), eBay (EBAY), Amazon.com (AMZN), Bear Stearns Cos (BSC)

eBay logoMarketWatch writer Dan Gallagher offered a brief synopsis of comments by Bear Stearns analyst Robert Peck in reaction to Peck’s January 17 upgrade of eBay Inc. (NASDAQ: EBAY). In my opinion, Gallagher was too kind with his writing. Peck’s comments are a weak attempt to cloud perceptions, nothing more. Let’s take a look at some of those words, shall we?

In using a pendulum metaphor, Peck refers to eBay investors as being either greedy or fearful. I believe that to mean he thinks investors who sold in the $40 range were greedy and investors who are now resisting the $30 mark live in fear. I give more credit to the investors in their reaction to issues we’ve discussed. Mr.Peck seems to think they’ve overreacted on both ends.

Robert Peck offered the statement that, “eBay’s issues have been overly accounted for” as if eBay’s issues comprise a tangible, one time composite. I’ll tell you as fact that eBay’s negative issues are active and on going. You’ve read the news and I think you sense that there’s much pressure coming in. Amazon clipped eBay’s holiday season page views. Ticket selling competitors are on the prowl. Skype still flounders without declared intent and Meg Whitman is now toying with exit plans.

Peck concedes that eBay could be affected by changes in consumer spending due to recession but he would like us to believe that increased bargain hunting will offset possible negative affects. What he doesn’t mention is that a bargain binge could deeply affect the bottom line of PayPal, eBay’s lion-hearted revenue generator. We must also not forget that a checkout service has taken hold via Google (NASDAQ: GOOG) and now we’re hearing whispers of increased payment services from Amazon.com (NASDAQ: AMZN).

Continue reading Bear Stearns analyst is barking up the wrong tree

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Filed under: Forecasts, BP p.l.c. ADS (BP), Oil

On the heels of Cambridge Energy Research Associates study arguing that new oil finds are replacing declining production at existing oil fields, a BP economist said the world is more likely to switch away from oil as opposed to running out of the commodity in the decades ahead, Reuters reported.

BP plc (ADR) (NYSE: BP) Special Economic Advisor Peter Davies also told ministers from Britain’s Parliament that world oil production is likely to peak — but not due to any “peak oil” scenario involving declining recoverable supplies and/or declining production — but rather due to declining demand, Reuters reported.

“I think we will run out of demand before we run out of supply,” Davies said, Reuters reported. “There’s a distinct possibility that global oil consumption could peak as a result of climate policies.”

Continue reading BP: World more likely to switch away from rather than run out of oil

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