Filed under: Wal-Mart (WMT), Columns

Welcome to the 48th installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions and just a bit of everything else when it comes down to a very hot topic these days: Wal-Mart.

In the last edition of The Wal-Mart Weekly, I focused on a two-part series that examined a speech a few weeks ago by Wal-Mart Stores, Inc. (NYSE: WMT)’s CEO, Lee Scott. Part 1 and Part 2 are ready for your eyes in case you missed them last week.

This week, I’ll be peering into an area that is rarely talked about in the venue of retail — returns and exchanges. I’ve seen many inconsistencies in the last month on a series of experiments I’ve performed and found the results somewhat amazing for the world’s largest retailer.

Continue reading The Wal-Mart Weekly: Customer returns process shows severe weaknesses

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This entry was posted on Saturday, February 9th, 2008 at 3:58 am and is filed under Stocks Money News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.