Filed under: Products and services, Consumer experience, Competitive strategy, eBay (EBAY), Marketing and advertising
Last week I wrote a couple pieces on the current seller strike over at e-commerce giant eBay (NASDAQ: EBAY). The strike was supposed to last until today, but now it has been extended another week. Initial data is showing that the current eBay strike has lowered the items listed for sale on the site by an impressive 13%, so you can be sure that eBay is paying attention.
As most of you are already aware, the current strike is the result of frustrations by eBay users over a couple new changes that the site has introduced. While the site lowered its initial listing fees for items, it raised its completion fees. This has been seen by power sellers as a direct attack on the more successful eBay sellers. In addition, eBay has decided to keep sellers from leaving negative feedback on buyers, a move that has infuriated sellers who claim that feedback is their best defense in avoiding dead-beat bidders. The final straw came in the decision to hold certain PayPal payments for up to 21 days.
The strike, which started last week, has had a couple of impacts on the e-commerce world. One result that I examined last week, was the increase in traffic and users to some smaller e-commerce sites that historically have had a hard time breaking into some of eBay coveted traffic. Now we are starting to see just how hard the strike has been hitting eBay itself. According to reports, the site has seen a 13% drop in its auction listings.
Continue reading eBay sellers extend strike to March 3
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